---
description: Answers to frequently asked questions
---

# FAQ

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➤**1. How to log into your Facebook account?**&#x20;

To log into your account, it is important to follow the instructions to avoid blocking. Use the PC version of the Facebook website, connect through high-quality proxies or [specialized VPNs for Facebook](https://raff-store.gitbook.io/wiki/en/login-to-your-account/working-with-vpn), which will provide a unique IP address. It is also necessary to work through an anti-detect browser to mask your device and behavior. Import the cookies provided with the account to continue the session without suspicion. This allows Facebook to recognize you as the previous owner of the account.

***

**➤2. What is a proxy?**&#x20;

A proxy is a server through which you connect to the Internet, hiding your real IP address. They act as intermediaries between your device and the target site. Using a proxy helps you stay anonymous and ensures the uniqueness of your connections, which is especially important when working with purchased accounts.

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**➤3. Why do you need proxies to log into a purchased Facebook account?**&#x20;

When you log into a purchased account, it is important to convince Facebook that you are its owner. Proxies help with this by creating a unique IP address that matches the account's geography. If you use a shared or suspicious IP, Facebook may suspect unauthorized access and request additional verification. Thus, proxies minimize the risk of blocking and simplify account management.

***

**➤4. How does an anti-detect browser work and why is it needed?**&#x20;

Anti-detect browsers are special programs that create unique digital fingerprints, masking your real data, such as operating system, browser version, language, and even device type. Facebook analyzes this data to identify suspicious activity, so using a standard browser can lead to blocking. Anti-detect browsers allow you to set up profiles that look like regular users, making your work with accounts safer and less noticeable.

***

**➤5. Why can't you use popular VPNs and only need specialized ones for working with Facebook accounts?**&#x20;

VPN services provide general access to their IP addresses, and one IP can be used simultaneously by hundreds or even thousands of people. Facebook tracks such repeated connections and marks them as suspicious. Unlike a proxy, a VPN does not provide a personalized IP, which increases the risk of an account being checked or even blocked.

There are [specialized VPN](https://raff-store.gitbook.io/wiki/en/login-to-your-account/working-with-vpn) services on the market for working with Facebook, whose servers are configured in such a way as not to arouse suspicion in the Facebook system. Also, they are not used by thousands of people but have a limited pool of addresses for a small number of users. Such a service is Raff VPN, the official VPN service from our store.

***

➤**6. How to pass Selfie Check on Facebook?**&#x20;

Facebook sometimes asks for a selfie to confirm your identity. If you do not have access to the photo, you can generate an image using neural networks based on the profile avatar. Such tools allow you to create a realistic photo that will meet the verification requirements. However, it is important to monitor the quality of the image and its correspondence to the real style of the account.

***

➤**7. How to pass the document check?**&#x20;

To pass the document check, you can create them yourself using programs such as Photoshop. The main thing is to use data that matches the account profile. We also have accounts where documents are already included. This simplifies the work process and minimizes the likelihood of blocking.

***

➤**8. What to do if Facebook says the password is incorrect?**&#x20;

This error occurs if you are using an inappropriate IP address or ignoring the anti-detect browser and cookie import. Facebook can detect a suspicious connection and block authorization. To avoid this situation, strictly follow the instructions: use high-quality IP addresses, an anti-detect browser, and import cookies. This method prevents failures and protects your account.

***

➤**9. What to do if your ad account was blocked when adding a card?**&#x20;

This can happen if the card has already been used on other Facebook accounts. Always use new cards that have not previously been linked to ad accounts. If the card is new, but the blocking still occurred, write to Facebook support. In most cases, the blocking will be lifted if the card meets their requirements.

***

➤**10. What to do if advertising campaigns are blocked immediately after launch?**&#x20;

The reason for blocking is most often related to the use of old creatives, domains or other elements that have previously received complaints. Facebook checks the reuse of such materials and can immediately block campaigns. To avoid this, create new creatives, use fresh domains and monitor the quality of the content.

***

➤**11. Is it possible to link Instagram from the Russian Federation to a Facebook account?**&#x20;

No, this is not recommended. Linking a Russian Instagram may raise suspicions on Facebook and lead to blocking the account due to sanctions.

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➤**12. How to change the password on your Facebook account?**&#x20;

Changing your password may result in additional checks by Facebook, including blocking your account. We recommend that you avoid changing your password to maintain stability.

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**➤13. How do I change my Facebook account access?**&#x20;

It is recommended that you only change the password for the email associated with the account and set up or change two-factor authentication (2FA). Changing other data, such as a phone number or linking a new device, may trigger a check by Facebook and lead to a temporary block.

***

**➤14. What is two-factor authentication (2FA)?**&#x20;

This is an additional layer of account protection that requires entering a special code when logging in. The code is sent to the specified phone number or generated through an application, such as Google Authenticator. To log in to Facebook with 2FA enabled, you must first connect a proxy and anti-detection browser, and then use the provided data to confirm.

***

**➤15. What to do if Facebook asks you to enter a code from WhatsApp?**&#x20;

This request occurs if you are using an inappropriate IP address or are working without an anti-detect browser and cookie import. Facebook considers your connection suspicious and requests additional confirmation. Make sure you follow all instructions: use high-quality IP addresses and a properly configured browser with cookies.

***

**➤16. Can I change my Facebook profile information?**&#x20;

Yes, you can change most of your profile information, such as your job, place of residence, or interests. However, it is not recommended to change your profile picture, name, password, or associated phone number. These actions may raise suspicions and lead to an account review.

***

**➤17. How to warm up a Facebook account?**&#x20;

Warming up involves gradually creating activity on the account. For example, browse the feed, like posts, comment, subscribe to pages. Do not rush to launch advertising campaigns - first, spend a few days creating natural activity to increase Facebook's trust in your account.

***

**➤18. What are farm accounts?**&#x20;

Farm accounts are accounts that are pre-prepared for use in advertising or other purposes. They undergo a warm-up process, create activity (likes, subscriptions, comments) to look like regular users. Such accounts have a higher level of trust and are less likely to be blocked.

***

**➤19. What is BM and why is it needed?**&#x20;

Business Manager (BM) is a Facebook tool for managing advertising accounts, pages and employees. It allows you to organize advertising campaigns and manage access. To connect BM to a social account, you need to create an invitation via a link and send it to the desired users. BM also simplifies working with large budgets and provides advanced analytical capabilities.

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**➤20. What is a limit and how does it affect work?**&#x20;

A limit is a daily budget that Facebook allows you to spend on advertising. For new accounts, it is $50 per day, but after a week of active use it can increase to $250. We also offer accounts with an initially high limit ($250 and more than $1,500 per day), which simplifies the work for professional advertisers.

***

**➤21. What is a Spend and how does it work?**&#x20;

Spend is a starting limit for advertising expenses. For most new accounts, it is $2 per day, but there are accounts (for example, with a connected BM), where the Spend is initially higher. Such accounts allow you to launch large-scale advertising campaigns faster.

***

**➤22. What is a cloak and why is it needed?**&#x20;

Cloak is a technology that allows you to split traffic into two streams: for Facebook moderators and for regular users. It is used to hide illegal or unwanted content from moderators. Example: a moderator sees one site, and users see another. Using cloaks requires experience and precise settings.

***

**➤23. What is traffic arbitrage?**&#x20;

Traffic arbitrage is a business model in which traffic is purchased on one platform (for example, through Facebook advertising) and redirected to another, where it is monetized. The arbitrageur's task is to buy traffic cheaper than it generates income, making money on the difference.

***

**➤24. What are PVA accounts and why are they needed?**&#x20;

PVA (Phone Verified Account) are accounts that are verified via a phone number. They have a higher level of trust, since they are linked to a real number. Such accounts are often used for advertising or working in a business manager. They minimize the likelihood of blocking and increase the effectiveness of advertising campaigns.

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**➤25. How to invite another user to BM?**&#x20;

To invite another user to the business manager (BM), go to the BM settings, select the "Users" section, click "Add" and enter the invitee's email. They will receive a link that they can use to join. Make sure that the invitee has the appropriate access to avoid management restrictions.

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**➤26. How to remove other administrators from BM?**&#x20;

Removing administrators on your own may lead to undesirable consequences, including loss of BM control. We recommend contacting our support. We will help you safely remove administrators or leave your BM without risking your account.

***

**➤27. What to do if Facebook asks to confirm login via email?**&#x20;

Access to email is always provided along with the account. If Facebook asks for confirmation via email, go to the provided mailbox and confirm. Make sure you use a proxy and anti-detect browser to avoid additional checks.

***

**➤28. What is an EAAB token?**&#x20;

EAAB is an access token that allows apps and services to interact with your Facebook account. It is used to automate tasks, such as managing ads or publishing posts. Tokens have a limited lifetime and can be renewed through the app settings.

***

**➤29. Is it possible to launch advertising immediately after purchasing an account?**&#x20;

It is recommended to first "warm up" the account, create minimal activity (likes, comments, subscriptions) and only then launch advertising. This helps to avoid blocking and creates a positive history of activity for Facebook.

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**➤30. Which accounts are best for beginners?**&#x20;

Beginners will benefit from accounts with a minimum limit and full instructions on how to work. They are easy to use and suitable for the first steps in advertising. Such accounts allow you to study the process without the risk of large losses.

***

**➤31. What are accounts with history?**&#x20;

These are accounts that have already been used for advertising or social activity. They have a high level of trust and are better suited for working with large budgets. Accounts with history allow you to launch large-scale campaigns faster without a long warm-up.

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**➤32. How to avoid Facebook's suspicions when running ads?**&#x20;

Make sure you use unique creatives, domains, and proxies. Also, work through anti-detect browsers and avoid repetitive actions, such as mass invitations or similar campaigns. Gradually increase the budget and avoid sudden changes in activity.

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**➤33. What to do if an account is marked as "suspicious"?**&#x20;

This may be due to sudden changes in activity. To fix this, follow Facebook's instructions for verifying your identity or write to support for details. It is also important to avoid violating the platform's rules.

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**➤34. How to work with several accounts at the same time?**&#x20;

To do this, use anti-detect browsers that allow you to create separate profiles for each account. This eliminates data overlap and prevents blocking. It is also recommended to use unique proxies for each account.

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**➤35. How to restore access to an account if it was temporarily blocked?**&#x20;

If the account is blocked, follow Facebook's instructions to unblock it. This usually involves confirming via email, selfie, or uploading documents. In most cases, following all the recommendations will allow you to regain access.

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**➤36. What should I do if my account asks me to enter a verification code sent to my old phone number?**&#x20;

If the phone number linked to the account is unavailable, this may be due to the way Facebook works. To resolve the issue, use the account details provided or contact our support for additional recommendations.

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**➤37. How to set up account security after purchase?**&#x20;

After purchasing an account, it is recommended to change your email password, enable two-factor authentication (2FA) and set a unique password for other services (mail). This will protect your account from hacking and increase your level of trust.

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**➤38. Can I use a purchased account to create Facebook apps?**&#x20;

Yes, purchased accounts are suitable for developing and managing apps. However, make sure that the account is "warmed up" and has minimal activity to avoid suspicion when creating apps. Follow all recommendations for safe work.

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**➤39. Why does an account sometimes require re-login via an anti-detect browser?**&#x20;

This is due to a session update or Facebook's suspicions of a device change. Use the same proxy, cookies, and user agent that were set up the first time you logged in to restore access without problems.

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**➤40. What to do if Facebook requires you to upload a video of the user's face?**&#x20;

The video can be created using neural network tools or applications that model a face based on the profile avatar. The main thing is to comply with Facebook's quality and style requirements. This will help you successfully pass the check. But this method is very complex and most likely it will not pass the check because the Facebook neural network will understand that it is fake.

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**➤41. Can I use accounts to advertise to other regions?**&#x20;

Yes, purchased accounts allow you to run ads to any country. The main thing is to use the appropriate proxies for the region to avoid suspicion. Make sure that the content complies with local legislation.

***

**➤42. What to do if Facebook requires you to verify your domain rights?**&#x20;

To do this, you need to confirm your domain ownership via a DNS record or by uploading an HTML file to the root of your site. If you have any difficulties, we can help you set it up. This is a mandatory step to launch advertising.

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**➤43. What is the difference between accounts with different spending limits?**&#x20;

Accounts with large spending limits allow you to launch large-scale campaigns faster and do not require warming up. They are suitable for professional arbitrageurs and advertisers. Beginners should choose accounts with small limits to study the process.

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**➤44. What age of account is best for work?**&#x20;

Account age has minimal impact on its trust. Much more important is its activity, presence of friends and usage history. Accounts with warming up and minimal social activity are best suited.

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**➤45. How to increase account trust?**&#x20;

To increase Facebook's trust in your account, act like a regular user. Log in to your account regularly, browse your feed, like, add friends, and participate in discussions. Gradually increasing your activity helps increase trust.

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**➤46. How to create a safe advertising campaign?**&#x20;

Use unique creatives, proxies and domains that have not been used in blocked campaigns before. Also, create detailed and truthful content so that it complies with Facebook rules. Avoid sudden budget changes.

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**➤47. Which accounts are suitable for working on marketplaces?**&#x20;

We have accounts that are specially prepared for working on marketplaces. They allow you to create and manage ads, interact with customers, and effectively conduct sales. These accounts provide stability and high performance.

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**➤48. What to do if the advertising account is blocked?**&#x20;

If the advertising account is blocked, first check whether the platform rules have been violated. Write to Facebook support, providing all the necessary documents and an explanation. In most cases, the block is lifted if the account meets their requirements.

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**➤49. What is the spending limit for new accounts?**&#x20;

New accounts typically have a spending limit of $50 per day. After a week of successful work, it can increase to $250. We also offer accounts with an initially high limit, which are suitable for large-scale advertising campaigns.

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**➤50. How to contact support if you have questions?**&#x20;

If you have questions or problems, write to our support. We are ready to help you deal with any difficulties and provide detailed recommendations for successful work with accounts.
